Globe strengthens network
resiliency and protection system through various mechanisms and programs. This
is to ensure subscribers a stable access to voice, SMS and data services
especially in times of calamities.
Specifically, the
network transformation project redesigned the company’s wireless network and
strengthened its core by establishing system and site redundancy, Globe Chief
Technical Adviser Robert Tan said. “The
redundancy initiative involved installation of multiple equipment, per core
site, to establish traffic balancing and hardware redundancy, thus ensuring
minimal service disruption in the event of an equipment failure,” Tan said.
In a bid to further
advance its network resiliency, the telecommunication provider also stepped up
the design of company infrastructure in typhoon-stricken areas by introducing
the use of an innovative tower solution that accelerate service restoration. The
company is also expanding the deployment of cellular on wheels and lego
solution to enable mobile services in typhoon-prone areas. Cell on wheels are
mobile cell sites that provide expanded cellular network coverage and capacity
during special events or during times of emergencies.
“Our network
resiliency program is a very important component of our network transformation
initiative, recognizing that telecommunication services becomes more essential
during times of emergency. Needless to say, the company’s network resiliency
program will be under constant review to ensure our readiness to provide our customers’
access to our voice, SMS and data
network at times they need these services the most,” Tan added.
Strengthening the
company’s resiliency system forms part of the Globe Telecom’s transformation
initiative. So far, such initiative delivered the country’s most modernized
telecommunications infrastructure in the Philippines and enabled Globe to
become the first telecommunications company in the Philippines to achieve 100%
3G coverage for its entire network. The entire Globe network would also be
fully equipped with the more advanced 4G HSPA+ technology, which would further
boost network capacity and performance, by the end of the third quarter.
Globe is the first
telecommunications provider in the Philippines to secure an enterprise-wide certification
of compliance for business continuity, specifically for meeting the standards
set under ISO 22301:2012. The certification attests to the company’s readiness
to provide delivery of voice, SMS, data products, internet and data center
related activities, through its mobile and fixed line networks to its domestic
and international customers even during emergencies. The certificate was issued
by the British Standards Institute and approved by the United Kingdom
Accreditation Services. Compliance with
ISO 22301:2012 ensures plans are in place to reduce impact and frequency of
business disruptions.
