DITO outs official statement on overpriced, unauthorized SIM cards and devices sold online

Since the commercial launch of DITO last March 8, 2021, and due to the clamor of general public for better connectivity, a number of overpriced, unauthorized DITO SIM cards, DITO-branded modems, and WIFI devices have been seen to proliferate online. This is especially true in Facebook, as well as in popular shopping sites like Lazada and Shopee. 

DITO outs official statement on overpriced, unauthorized SIM cards and devices sold online

Atty. Adel Tamano, Chief Administrative Officer of DITO Telecommunity issued a follow-up statement advising the public to purchase only from DITO authorized partners and resellers.

He said, “We do understand the desire of the Filipino public to finally experience fast, affordable, and quality connectivity through DITO. However, we wish to advise everyone to please purchase DITO SIM cards only from our partners, resellers, our DITO stores, and official online partner stores to avoid any issues.” 

Atty. Tamano reiterated that the list of authorized partners and resellers is available via DITO's website, and that DITO SIM cards are available via the official Lazada and Shopee portals.

“Furthermore, we wish to inform everyone that there are unscrupulous individuals selling DITO so-called vanity or special numbers at exorbitant prices. Please be reminded that all DITO SIM cards, no matter the mobile number, are priced the same and we at DITO do not condone this practice, added Atty. Tamano.

The third telco’s Chief Administrative Officer also mentioned that DITO will make available true vanity number SIM cards in the near future. 

Atty. Tamano further warned the public from purchasing DITO-branded modems and WIFI devices with free SIM cards which have been observed to be sold in various online channels.

“It has come to our attention that there are so-called DITO-branded modems that are being sold online. Let me take this opportunity to assure the public that the unauthorized use of the DITO branding in any form shall result in the possibility of prosecution for copyright infringement,” Atty. Tamano explained.

“There are no official DITO modems or pocket WIFI devices that have been launched at this time. DITO cannot and will not guarantee the performance and service should our SIM cards be used in these unauthorized devices in the market today,” Atty. Tamano explained.

Atty. Tamano ended with, “We are in the process of testing compatible devices and will add to the list those that will pass our internal testing.”

For more information, please visit www.facebook.com/DITOphofficial or the website at www.DITO.ph.

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